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 VoIP for Business

One of the single most important landmarks in the evolution of this format has been the worldwide phenomenon known as Skype. Two Danish chaps, Janus Friis and Niklas Zennstrom, sat down one day and created this destructive technological behemoth which has changed the face of voice communications as we know it for ever. Better still they have made it possible for two or several (via conference call) people to download a piece of free software onto their PC's and talk for absolutely free for any amount of time at any destination in the world.

In the meantime, the business world has been following behind on its coat-tails seeking ways of making this work for business telephone systems based structure. You can now have your system hosted remotely using VoIP to access the system and make inter-office calls for free or break out to worldwide destinations for a fraction of the cost of a normal BT call - and all any available broadband connection. Whilst before, the quality of the call was down to the copper wire, it is now squarely based around adequate bandwidth and un-contended interference. Other options include using VoIP adaptors, SIP trunking via a VoIP phone system with new products coming onto the market all the time.

If you have decided that a VOIP phone system is the right step for your company, you may need to determine which of your existing telephone equipment you are able to keep. The potential cost savings that can be made through any existing digital equipment are huge. Many digital phone systems can be IP enabled using minor hardware additions and software upgrades.

When shopping around for potential systems you need to be certain of the features they provide as standard and which are optional cost extras. You also need to be certain of exactly what is included with the system.

You will also need to enquire about the compatibility of existing equipment. The technology used in many VOIP systems may affect the implementation of any existing telephone hardware.

You will also need to ensure that any devices such as fax machines, credit card processors, and security systems etc can be integrated into your new VOIP phone You should make any potential vendor aware of such devices so they can provide you with a suitable phone system for your requirements.